Shipping Policy for MyMart.co.nz

Last Updated: July 2023

1. Introduction

Welcome to MyMart.co.nz ("we," "us," or "our"). This Shipping Policy outlines important information regarding shipping, delivery, and related matters for our valued customers. We aim to provide a smooth and transparent shipping experience, and this policy is designed to help you understand our shipping procedures.

2. Shipping Methods

We offer the following shipping methods:

2.1 Standard Shipping

• Estimated delivery time: 4-15 Business days
• Shipping fee: Free
• Tracking information: Available

2.2 Expedited Shipping

• Estimated delivery time: 4-8 Business Days
• Shipping fee: Calculated at checkout page
• Tracking information: Available

2.3 International Shipping

• Estimated delivery time: 4-8 Business Days
• Shipping fee: Calculated at checkout page
• Tracking information: Available

Please note that delivery times are approximate and may vary depending on your location and external factors such as weather conditions and customs clearance.

3. Shipping Destinations

We currently offer shipping to the following destinations:

• AU and NZ

4. Order Processing Time

Orders are typically processed within 1-4 business days from the date of purchase. Please allow for additional processing time during peak seasons and holidays.

5. Shipping Confirmation

Once your order is shipped, you will receive a shipping confirmation email that includes tracking information. You can use this information to track the status and location of your package.

6. Delivery

Delivery will be made to the shipping address provided during the checkout process. It is the responsibility of the customer to ensure the accuracy of the shipping address. We are not liable for any delays or losses resulting from incorrect or incomplete shipping information.

7. Shipping Fees

Shipping fees are calculated based on the selected shipping method and the destination. The shipping fee will be displayed during the checkout process for your review before finalizing your order.

8. Customs and Duties

For international shipments, please be aware that customs and import duties may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees. Customs policies vary by country, so we recommend checking with your local customs office for more information.

9. Shipping Delays

While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances. We are not responsible for delays caused by factors beyond our control, such as weather, customs, or transportation issues.

10. Contact Us

If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at support@mymart.co.nz